Cookies

Stand: Februar 2026

This cookie policy explains what cookies are and how Alphabees UG (beschränkte Haftung) uses them on its website and platform. We recommend reading this policy so you understand what types of cookies we use, what information we collect with cookies, and how that information is used. For more details on how we use, store, and protect personal data, see our Privacy Policy.

1. What are cookies?

Cookies are small text files stored on your computer or mobile device when you visit a website. They are commonly used to make websites work, to make them more efficient, and to provide information to site operators.

Cookies can be categorized as follows:

  • Session cookies:These are temporary and are deleted when you close your browser.
  • Persistent cookies:These remain on your device for a set period or until you delete them manually.
  • First-party cookies:These are set by the website you visit.
  • Third-party cookies:These are set by a domain other than the one you visit (e.g., analytics or advertising services).

2. How we use cookies

We use cookies for various reasons explained below. In most cases there are no industry-standard options to disable cookies without fully disabling the functionality and features they add to this site. It is recommended that you leave all cookies enabled if you are not sure whether you need them for a service you use.

3. Our cookie banner and your consent

When you first visit our website, a cookie banner is shown. Through this banner we ask for your explicit consent to use analytics and marketing cookies. Essential cookies required for basic website functionality are always loaded.

You can change your cookie settings at any time via the cookie banner, this page, or your browser settings.

4. Types of cookies we use

We use the following types of cookies:

4.1 Essential cookies

These cookies are essential for operating our website and platform. They enable basic features such as page navigation and access to secure areas (e.g., the customer portal after login). Without these cookies, services you request cannot be provided.

sessionid
Ensures the user's session
Sitzung
csrftoken
Schutz vor Cross-Site-Request-Forgery-Angriffen
1 Year

4.2 Functional cookies

These cookies allow us to store your preferences to improve your user experience, such as saving your preferred language setting.

lang
Stores the language selected by the user
1 Year

4.3 Analytics cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data to continuously improve our products and services.

Google Analytics
Google Ireland Limited
Collects statistical data about website usage (e.g., pages visited, time spent). We have enabled IP anonymization.
Google Privacy Policy
Hotjar
Hotjar Ltd.
Creates heatmaps and records anonymized user sessions to analyze behavior and improve usability.
Hotjar Privacy Policy

These analytics cookies are used only with your explicit consent given via our cookie banner.

5. Your control over cookies

You have full control over cookies on your device. You can withdraw your consent at any time or adjust your settings via our cookie banner.

You can also change your browser settings to block or delete cookies. Please note that blocking or deleting cookies may impact the functionality of our website.

Here are instructions for managing cookies in common browsers:

6. Changes to this cookie policy

We may update this cookie policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We recommend visiting this page regularly to stay informed about our use of cookies.

7. Contact

If you have questions about our use of cookies or this policy, please contact us:

Unternehmen
Alphabees UG (beschränkte Haftung)
Anschrift
Kolonnenstraße 8, 10827 Berlin
E-Mail
info@alphabees.de

Questions & Answers

Here you’ll find more information about the Alphabees AI Tutor and our services.

An AI tutor supports learners right in the course — with instant answers, summaries, examples, personalized practice, and clear explanations. It uses your course content (and any sources you add) as its knowledge base, so responses stay aligned with your e‑learning and drive progress. Learners get the help they need without ever leaving the platform.
Try the Alphabees AI Tutor for free and launch it instantly in your LMS. Plans start at €99/month for up to 20 AI tutors, around 10,000 chat replies, and 100 learners. For larger needs, the Professional plan includes 50 AI tutors, around 25,000 chat replies, and 250 learners for €249/month. Both plans include unlimited courses, the Moodle block plugin, the Alphabees Analytics Portal, and email support.
Alphabees gives you access to top AI providers and the latest high‑performance models. Choose between open‑source and closed‑source options. Currently available: OpenAI, Anthropic, Google, Meta, Mistral, Groq, DeepSeek. Pick your preferred provider — no separate contract required. If you want to bring your own model or a self‑hosted open‑weight model like LLaMA 3, just reach out. We’ll help you connect your API key.
No. Alphabees gives you access to top AI providers and the latest high‑performance models. Just choose a provider in the Alphabees portal when you set up your tutor. All AI usage costs are already included in your plan.
Yes. Our AI tutors integrate into common LMS platforms, so they fit seamlessly into your existing learning flow. For Moodle we even built a dedicated plugin — easy to set up with no technical knowledge.
All data is securely hosted on our servers in Germany, ensuring GDPR compliance.
Yes. The Alphabees AI Tutor is GDPR‑compliant and built to meet EU AI Act requirements. We store no personal data and don’t use your data to train models. A GDPR‑compliant data processing agreement (DPA) exists between Alphabees and each AI provider, and we sign a DPA with every customer as well. In line with the EU AI Act, the tutor is used as a supportive learning tool, clearly labeled as AI via a disclaimer banner, and does not make automated decisions with legal or performance consequences.
Yes. Alphabees is the only AI tutor that also works inside the Moodle Mobile App. With our dedicated plugin, learners can use the full AI assistance on the go, right inside their Moodle courses.

Still have questions?

Got more questions about Alphabees or the AI tutor? Our AI support bot is trained on all our knowledge — it can likely answer right away.

AI-Customer Support Live